Hospitality Duty Manager at DNK Enterprises Ltd

Job Description:

Latest job information from DNK Enterprises Ltd for the position of Hospitality Duty Manager. If the Hospitality Duty Manager vacancy in Auckland City matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at DNK Enterprises Ltd for the position of Hospitality Duty Manager below matches your qualifications.

We are looking for an experienced bartender with LCQ qualification who understands NZ's Sale and Supply of Alcohol Act 2012, organises and manages orders, stocktake, rostering, reservations and customer servicing. The applicant will be directly handling customer inquiries, complaints and feedback, following health and safety regulations and security. This job offers at least 30 hours per week, requires flexibility for night shift and the pay rate is $27p/h

Key Responsibilities:

• Ensure compliance with the Sale and Supply of Alcohol Act and maintain responsible service of alcohol.
• Act as the on-duty licensed manager under the Alcohol Licensing Act.
• Handle customer queries, feedback, and complaints professionally.
• Ensure health, safety, and hygiene standards are upheld in accordance with New Zealand regulations.
• Train, motivate, and support team members to deliver excellent customer service.
• Oversee cash handling, EFTPOS transactions, and end-of-day reconciliations.
• Coordinate with security staff to ensure patron safety.
• Report maintenance or operational issues to the venue manager promptly.

Requirements:

• Must hold a LCQ (Licensed Controller Qualification, NZQA 4646 & 16705)
• Must hold a Certificate of Achievement for ServeWise, New Zealand.
• Minimum of 1-2 years’ experience in a bar or hospitality supervisory role
• Excellent leadership, interpersonal, and communication skills.
• Strong understanding of liquor licensing laws and responsible service practices.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Proven ability to handle high-pressure environments and resolve conflicts.
• Must be eligible to work in New Zealand or apply under the Accredited Employer Work Visa scheme.

Job Info:

• Company: DNK Enterprises Ltd
• Position: Hospitality Duty Manager
• Work Location: Auckland City
• Country: NZ

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Hospitality Duty Manager at the office Auckland City above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.