Latest job information from KiwiRail for the position of Key Account Executive. If the Key Account Executive vacancy in Auckland matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at KiwiRail for the position of Key Account Executive below matches your qualifications.
Create and implement tailored regional strategies
Permanent, Auckland based
At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly. Our mission, "Stronger Connections, Better New Zealand," highlights our dedication to sustainability and community well-being.
Our people make KiwiRail exceptional. By fostering a diverse, inclusive, and supportive workplace, we empower everyone to contribute their best. If you’re passionate about innovation and safety, we’d love to welcome you aboard.
The Key Account Executive will drive revenue and business growth by developing and executing strategic sales and growth plans, with a specific focus on expanding rail freight services to the bulk sector. This role is responsible for building and nurturing strong customer relationships, identifying new market opportunities, and working cross-functionally to maximise performance.
You will be expected to create and implement tailored strategies that align with national business objectives, ensuring alignment with KiwiRail’s long-term growth targets. A key focus of the role is to enhance national uptake of rail services through customer-centric solutions, market development, and optimisation of existing services.
You will also be responsible for developing KPIs that reflect the mutual value created through these relationships, driving yield and volume improvements, and increasing KiwiRail’s presence and profile across NZ. Active engagement with internal stakeholders will be crucial to align capability with customer requirements and deliver against budgetary targets.
Key areas of responsibility include:
Sales Strategy & Growth
Develop and implement growth plans focused on increasing rail freight market share
Identify and pursue new business opportunities aligned with economic trends and logistics demands
Use market intelligence to recommend service adjustments and new offerings that support growth
Collaborate with the wider sales team to ensure consistency in approach and best practice sharing
Key Account & Relationship Management
Maintain regular and strategic contact with key stakeholders within customer organisations
Ensure customer satisfaction and retention through proactive service management
Manage multiple stakeholder levels within accounts to ensure account depth and resilience
Protect and grow revenue by maintaining account health and identifying up-sell/cross-sell opportunities
Ensure pricing strategies support both cost recovery and regional competitiveness
Monitor and report on revenue targets, forecasting variances and growth opportunities
Identify and reduce poor-quality service costs; implement solutions in collaboration with operations
Seek new value-added opportunities within the customer supply chain (e.g. first/last mile solutions)
Ensure compliance with pricing and approval protocols
Operational & Interdepartmental Collaboration
Collaborate with operational and network teams to align service capability with customer demand
Facilitate communication between customer service, planning, and delivery teams to ensure smooth execution
Resolve operational issues impacting customer satisfaction and service delivery
Budget & Financial Responsibility
Actively contribute to budgeting, forecasting, and financial planning
Deliver cost-reduction initiatives that improve financial performance
Monitor customer payment performance and contribute to debtor management
Reporting & Insights
Provide regular sales performance reports and customer insights
Report on pipeline development and key account activities weekly
Share relevant market and competitive intelligence with leadership to guide strategy
Knowledge and experience
5–7 years of experience in sales, business development, or key account management
Proven experience developing and executing growth strategies
Deep understanding of freight and/or logistics, preferably rail
Strong analytical skills and ability to interpret financial and performance data
Excellent interpersonal and negotiation skills
Capable of managing complex customer accounts and projects
Experience working with regional economic development agencies or supply chain stakeholders
Experience in transport, infrastructure, or industrial B2B environments
Familiarity with CRM and sales performance tools
Ability to influence cross-functional teams
Other Requirements
You will travel within New Zealand as required to meet customers and attend business events
You have a current and valid New Zealand Driver’s Licence
Qualifications
You have a relevant tertiary qualification in business, sales, logistics, or a related field
You hold relevant industry certifications or equivalent relevant experience
Nōu te rourou | What's in it for you:
Competitive salary plus 4% employer KiwiSaver contribution
25 annual leave days
Professional development opportunities to help you grow and succeed
Access to NZ Rail Staff Welfare Trust benefits, including holiday homes, medical support and discounted travel
Be part of a diverse and inclusive workplace dedicated to innovation, sustainability and community impact
Kua rite, kia rite | Ready to Make a Difference?
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Job Info:
Company: KiwiRail
Position: Key Account Executive
Work Location: Auckland
Country: NZ
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Key Account Executive at the office Auckland above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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