Lounge Assistant (Casual) - Auckland Airport x 10

Deliver exceptional hospitality in a premium lounge environment.

Why youll love working with us:

• ✈️ Be part of a world-class airline experience - represent Kiwi hospitality in a high-profile lounge setting.
• 📚 Grow your skills - access NZQA-accredited food safety, barista, and service training.
• 🎁 Enjoy great perks - including health insurance discounts, free uniforms, and on-site benefits.

He angitūtanga / The opportunity:

As a Lounge Assistant at the Air NZ Lounge in Auckland Airport, youll be part of a team that creates a relaxing and welcoming environment for travellers. Youll provide food and beverage service, maintain lounge cleanliness, and deliver warm, professional customer service that reflects the Air New Zealand brand. This is a Casual Position where hours of work are on "as & when" required basis upon business needs.

Ko o kawenga / Your responsibilities:

• Deliver transformational customer service that creates surprise and delight moments.
• Provide proactive food and beverage service, including responsible alcohol service.
• Prepare and present food items, ensuring dietary requirements are met.
• Maintain cleanliness and hygiene across lounge and kitchen areas.
• Require Barista experience as you will need to operate espresso machines and assist with coffee service.

He kōrero mōu / About you:

• Experience in a similar hospitality or lounge role.
• Flexible, reliable, and physically fit with a positive attitude.
• Excellent communication skills and a team-focused mindset.
• Valid Responsible Service of Alcohol certificate, Police and AVSEC clearance.
• NZQA Food Handling Certificate (Units 167 & 168) and barista experience preferred.

Ngā painga / Benefits & Perks:

• Comprehensive Training & Development: Access to online learning programs, apprenticeships, and NZQA qualifications to support your career growth.
• Formal Career Paths: We offer formal career paths to help you achieve your professional goals.
• Rewards & Recognition: Celebrate your achievements with our Star Awards, Service Awards, and annual performance bonuses.
• Health & Safety Focus: A commitment to providing a safe and healthy work environment, prioritizing the well-being of employees and customers.
• Corporate & Retail Discounts: Enjoy exclusive discounts on health insurance, gym memberships, optometry services, and more.
• Diversity, Equity and Inclusion - We seek and value differences in people as these differences help us do better because "Together we are better"
• Site-Specific Benefits: Depending on the site, tailored perks such as free uniforms, on-site parking, subsidized accommodation, and access to amenities like gyms and pools are available.

👉 Visit our Benefits page for a comprehensive list of our benefits.

Mō mātou / About us:

• We are New Zealands leading and largest food and support services provider across multiple industries.
• Our sub-brands, Eurest, Chartwells, Restaurant Associates, Medirest, ESS and Rapport manage these industry sectors.
• We specialise in turning ordinary acts of service into extraordinary experientialmoments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
• Our people are awesome, they breathe life into our brands and make great things happen!
• Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments.
• We are committed to reflecting the diversity of our customers, suppliers, and colleagues. We also prioritise sustainability in everything we do, ensuring an inclusive and equitable environment for all.

Successful candidates will be able to pass per-employment checks satisfactorily.

Applicants for this position should have NZ residency or a valid NZ work visa.

Dont miss out on this unique opportunity - Click Apply Now!

For any recruitment queries please contact the Compass Group Recruitment team at ***********@compass-group.co.nz

Creating meaningful and lasting connections with every experience.

Information :

• Company : Compass Group
• Position : Lounge Assistant (Casual) - Auckland Airport x 10
• Location : Auckland, North Island
• Country : NZ