Night Manager (M/F/NB)

Company Description

JO&JOE is a brand created in 2017. Our ‘open houses combine the comfort of a hotel with the friendliness of a youth hostel. Caring, colourful, open living spaces. Ideally located in international cities, our hostels offer an experience for travellers AND locals (rooftops, restaurants, bars, events, designer rooms at affordable prices). Each JO&JOE is unique, with a community rooted in neighbourhood life. We believe that travelling is not about affordability, but about being open-minded and wanting to meet new people. Were just waiting for you.

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Our commitment to diversity and inclusion:

JO&JOE is an inclusive company, and our ambition is to recruit and promote diverse talent. Our adverts are gender-neutral; the masculine gender is used here to simplify the text.

Job Description

JO&JOE is opening its new hostel in Auckland! And is looking for its next Night Manager. Come and write a page in the history of JO&JOE, by being part of the opening team! The Night Manager is the go-to person after dark, ensuring our guests feel safe, supported, and welcome throughout the night.

Why you?

None of these night-time missions will scare you:

Mission 1: Be the main point of contact for guests overnight, handling check-ins, check-outs, and late-night queries with a smile.

Mission 2: Ensure the safety and security of guests, staff, and the property during the night shift.

Mission 3: Respond calmly and efficiently to emergencies or incidents, following established procedures.

Mission 4: Oversee the cleanliness and readiness of public areas, and coordinate with housekeeping and maintenance as needed.

Mission 5: Complete nightly audits, reports, and handovers for the morning team.

Mission 6: Support the team and foster a positive, inclusive atmosphere—no matter the hour.

Mission 7: Uphold JO&JOEs standards of service, hospitality, and community spirit at all times.

Qualifications

Because youve got it in you:

• Previous experience in hospitality, in a management role
• Strong sense of responsibility and calm under pressure.
• Excellent communication and problem-solving skills.
• Ability to work independently and make sound decisions.
• Strict adherence to safety, security, and emergency procedures.
• A desire to learn and grow.

YOUR LITTLE EXTRAS ARE:

• Experience in a similar role is a plus.
• Language required: English 

Additional Information

Were sure you know the song:

1. First verse: Well schedule an initial phone call with our Recruitment team if your application fits our beat.
2. Chorus: After a successful phone interview, your future boss and the JO&JOE Recruitment Team, give you an appointment! Be strong!
3. Last verse: Naturally, youll hear back from us whether its 👎 or 👍.

JO&JOE Benefits:

• Staff meal while on shift
• Uniform provided and laundered
• International accommodation and retail discounts across varying Ennismore & Accor Hotels properties
• Family & Friends Hotel Discounts
• Opportunities for further development and worldwide career progression within Ennismore/ Accor
• Annual reward of a free nights accommodation at the hotel and additional perks!

Our Commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. we offer reasonable adjustments to support you. if you require an adjustment to be made during the recruitment process, youre welcome to let us know.

Information :

• Company : Accor
• Position : Night Manager (M/F/NB)
• Location : Auckland, North Island
• Country : NZ