IT Support

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Franklin Vets with the position of IT Support - Franklin Vets which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information IT Support - Franklin Vets below matches your qualifications. Good Luck: D

Franklin Vets is a progressive veterinary practice making a real difference to the lives of animals and their people. With 14 locations across South Auckland, North Waikato, and the Hauraki/Coromandel districts, were committed to delivering quality care through innovative technology.

Were on the lookout for a part-time Microsoft 365 & Automation Specialist (20 hours per week) to support our growing team of 200+ users on a six month fixed term basis. This role is ideal for someone with a strong Microsoft 365 skillset, a knack for automation, and a passion for great user support.

Why Youll Love Working Here

• Make an Impact: Support 200+ users, ensuring they have the tools and know-how to succeed.
• Flexible Hours: 20 hours per week means you can balance work with other commitments.
• Team Spirit: Work with a small but mighty IT team that values collaboration, communication, and continuous improvement.
Fixed Term Contract: Ideal for someone whos ready to jump in, make a difference, and bring immediate value.

What Youll Do

Front-Line Support

• Triage & Troubleshoot: Youll be the go-to for day-to-day IT support queries—logging tickets, resolving basic issues, and keeping things running smoothly.
• Ticket Management: Own the helpdesk queue, ensuring timely follow-up, clear communication and resolution tracking Microsoft 365
• SharePoint & Teams: Manage, maintain, and optimise our SharePoint sites, Teams , Outlook and Forms
• Power Automate: Design, maintain and optimise workflows that drive efficiency, from email triggers to approval and integrations
• Licensing & Permissions: Keep an eye on user access, ensuring our data stays secure.
Monitor Key Systems:—like licensing and SharePoint storage—and jump in before issues arise.

Support & Escalation

• Documentation: Maintain internal IT documentation and help develop basic user training resources.
• Avaya Phone System: Provide basic assistance; escalate complex issues when needed.
Hardware & Onboarding: Occasionally lend a hand provisioning new hardware and onboarding of new users

What Were Looking For

• M365: You know Microsoft 365 inside out—especially SharePoint, Teams, and Power Automate.
• Communication: Patient, friendly, and clear-headed under pressure. You thrive on helping others.
• Ownership & Initiative: Comfortable taking charge of problems and escalating when necessary.
• Automation: You love finding ways to streamline processes, improve efficiency and solve problems.
• Security-Savvy: Youre aware of best practices for data integrity and access permissions.
Team Player: Happy to collaborate and support a tight-knit IT team, and willing to ask for help when you need it.

Nice to Have

• Experience with Avaya phone systems, Ezyvet, InfoVet, or Smartflow (well train you if not!).
• Previous experience in a multi-site environment.
A full NZ drivers licence (some travel may be required).

If youre excited to combine your passion for technology and your love of problem-solving in a role that matters, we want to hear from you! Apply online with your CV and a cover letter telling us why youd be a great fit.

Information :

• Company : Franklin Vets
• Position : IT Support
• Location : Auckland City, Auckland
• Country : NZ

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the IT Support job info - Franklin Vets Auckland City, Auckland above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies IT Support job info - Franklin Vets Auckland City, Auckland in 2025-04-11 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.