Senior Business Analyst at TOWER Insurance Ltd.

Position Senior Business Analyst
Posted 03 Feb 2026
Expired 05 Mar 2026
Company TOWER Insurance Ltd.
Location Auckland | NZ
Job Type Full Time

Job Description:

Latest job information from TOWER Insurance Ltd. for the position of Senior Business Analyst. If the Senior Business Analyst vacancy in Auckland matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at TOWER Insurance Ltd. for the position of Senior Business Analyst below matches your qualifications.

Overview

We are offering two talented individuals with an amazing opportunity to work at Tower in the following capacities:

  • Permanent full-time role
  • 12-month fixed term contract

As a proud Kiwi born and bred insurer, we pride ourselves in challenging status quo - and move fast to make things happen. We\'re here to create beautifully simple, rewarding experiences for our customers and communities, and we\'re working hard to protect the future of Aotearoa.

At its heart, insurance is about helping people through the unexpected. Doing what\'s right for our customers - especially in tough times - gives real purpose to our work.

Responsibilities

Reporting to the Lead Business Analyst, your day-to-day would look like:

  • Conducting and leading requirements analysis, document current/future state processes, challenge existing ways of working, and reimagine processes to drive innovation and industry disruption.
  • Mentoring junior BAs, supporting their performance and wellbeing, owning analysis artifacts, and contributing to strengthening the overall BA practice and capability.
  • Working closely with CXOs, PMs, designers, engineers, QAs, and other stakeholders to understand strategy and customer needs, manage backlogs, run workshops/refinement sessions, and maintain continuous communication in an agile environment.
  • Applying data insights to inform decisions, understand customer behaviour, and leverage technology to enable new capabilities—helping business leaders understand what\u2019s possible.
During your time with us, success will look like
  • Being a trusted advisor, providing clear, concept-driven business analysis guidance and leading requirements activities that shape high-quality, customer-centric solutions.
  • Mentoring and uplifting junior BAs, owning analysis artifacts in your work area and actively contributing to strengthening the capability, maturity, and reputation of the BA practice.
  • Driving Agile delivery, confidently managing backlogs, supporting squad performance and wellbeing, and helping the team deliver value early through Agile and Lean principles.
  • Translating strategy into action, collaborating closely with CXOs, PMs, designers, and stakeholders to break down strategic goals, understand customer journeys, and turn insights into clear, actionable work.
  • Harnessing data and technology, using analytics to guide decision-making and helping business leaders understand and explore new technology-enabled opportunities.
  • Leading strong engagement and facilitation, running effective workshops, maintaining continuous stakeholder collaboration, and sharing your expertise across BAs, engineers, and QA to improve alignment and delivery outcomes.
To thrive in this role, you\'ll need
  • A strong customer-first mindset with a bias for getting things done
  • Significant experience in Information Technology & IT, ideally within insurance
  • A track record of driving innovation beyond individual projects
  • Ability to collaborate effectively with designers and technical teams to deliver practical solutions (using tools such as Confluence, Jira and Miro)
  • Ownership of user stories and requirements, bringing together design, customer experience, copy and technical solutions
  • Strong grounding in business analysis across both Agile and Waterfall, with a passion for championing best practice
  • Ability to break down complex work, deliver value early, and approach problems with curiosity and bold thinking
Next steps

If you don\u2019t meet every requirement listed above but feel this role aligns with your skills and interests, we\u2019d still love to hear from you.

We invest in you

We offer a wide range of benefits tailored to your employment type, including flexible working options, wellbeing support, access to Tower products, additional leave entitlements, and development opportunities.

Ready to Apply?

If this sounds like your kind of role, we\'d love to hear from you.

We\'re looking for someone who\'s excited to help shape a new era of insurance - someone who\'s ready to make a real impact. If that\'s you, send us your CV and a cover letter indicating your preferred role and giving us a glimpse of what you\'re all about.

We\'re reviewing applications as they come in - so don\'t wait too long. Apply now and let\'s chat. #J-18808-Ljbffr

Job Info:

  • Company: TOWER Insurance Ltd.
  • Position: Senior Business Analyst
  • Work Location: Auckland
  • Country: NZ

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Senior Business Analyst at the office Auckland above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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