| Position | Store Manager |
| Posted | 28 Aug 2026 |
| Expired | 27 Sep 2026 |
| Company | Niko&co |
| Location | Otago | NZ |
| Job Type | Full Time |
Latest job information from Niko&co for the position of Store Manager. If the Store Manager vacancy in Otago matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Niko&co for the position of Store Manager below matches your qualifications.
Niko & Co Limited, trading as WuCha, is seeking a permanent full-time Store Manager for its Frankton, Queenstown store. The role leads daily operations, supervises and trains staff, coordinates rosters, manages stock and ordering, oversees cash and POS controls, monitors sales and labour performance, maintains product and service standards, and ensures food-safety and health and safety compliance. The position guarantees 32 paid hours per week at $35.00 gross per hour.
Store Manager – WuCha Queenstown
Niko & Co Limited, trading as WuCha, is seeking a permanent full-time Store Manager for its store at Shop 15A, 19 Grant Road, Frankton, Queenstown.
Employment terms
• Permanent full-time employment
• $35.00 gross per hour
• A minimum of 32 paid hours per week, excluding unpaid meal breaks
• Up to 40 paid hours per week by agreement
• Four or five rostered shifts per week, on no more than five days
• Rostered Monday to Sunday, with shifts ordinarily falling between 11:00 a.m. and 9:00 p.m.
Key responsibilities
• Lead the day-to-day operation of the store and maintain efficient customer service.
• Coordinate staffing, allocate duties, assist with or prepare rosters, and supervise employees.
• Train and support team members in beverage preparation, customer service, POS procedures, food safety, hygiene, opening and closing procedures, and workplace health and safety.
• Monitor staff performance and attendance and maintain appropriate records.
• Maintain product quality and ensure menu items are prepared according to WuCha procedures.
• Manage stock levels, ordering, deliveries, stock rotation, stocktakes, wastage controls and supplier matters within delegated authority.
• Oversee cash handling, daily reconciliation, refunds and POS controls.
• Monitor sales, labour and operating results and provide reports or recommendations to the Director.
• Handle customer feedback and complaints professionally.
• Ensure compliance with the Food Control Plan and applicable food-safety, hygiene and health and safety requirements.
• Oversee opening, closing, cleaning, security and equipment checks.
• Provide hands-on customer service and beverage preparation when operationally required.
Minimum requirements
Applicants must have at least one year’s experience as a café team leader, duty manager, supervisor or in a similar leadership role, and must also meet at least one of the following requirements:
• Hold a relevant NZQF Level 5 or higher qualification in business, retail, hospitality or management, or a comparable overseas qualification; or
• Have at least two years’ relevant experience in the café, hospitality or food and beverage industry.
Applicants must also have:
• Demonstrated experience supervising staff, managing stock and ordering, and overseeing cash or POS controls.
• Effective communication and team leadership skills.
• Ability to work the advertised roster, including weekends and public holidays when rostered.
• Ability to reliably attend the Frankton workplace for all rostered shifts.
• Willingness to provide relevant employment referees.
Applicants should state their current New Zealand work status and briefly describe how their qualifications and experience meet the requirements above.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Store Manager at the office Otago above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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