| Position | Product Owner - Early & Late-Stage Collections - Lend & Protect |
| Posted | 19 Jul 2026 |
| Expired | 18 Aug 2026 |
| Company | ASB Bank |
| Location | Auckland | NZ |
| Job Type | Full Time |
Latest job information from ASB Bank for the position of Product Owner - Early & Late-Stage Collections - Lend & Protect. If the Product Owner - Early & Late-Stage Collections - Lend & Protect vacancy in Auckland matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at ASB Bank for the position of Product Owner - Early & Late-Stage Collections - Lend & Protect below matches your qualifications.
\n Product Owner - Early & Late-Stage Collections - Lend & Protect\n
Product Owner – Early & Late-Stage Collections
\nAt ASB, we're investing in the future of our collections experience, creating better outcomes for customers while supporting our people with simpler and more effective tools and processes. As Product Owner for Early & Late-Stage Collections, you'll lead a squad focused on improving key customer journeys across the collection’s lifecycle. You'll work closely with business and technology stakeholders to identify opportunities, prioritise outcomes and deliver meaningful improvements that create value for both customers and the business.
About the Squad\nThis squad owns key parts of ASB's early and late-stage collections experience, focusing on how we engage with and support customers throughout their collections journey. The team works closely with operational and business stakeholders to improve processes, simplify experiences and deliver outcomes that balance customer needs, regulatory obligations and business objectives.
\nAs part of a growing workstream undergoing significant transformation, you'll help shape and prioritise opportunities that improve both customer and frontline employee experiences while supporting the future direction of collections at ASB.
About the Role\nAs Product Owner for the Early & Late-Stage Collections squad, you'll define the experience direction, lead prioritisation decisions and drive improvements across key collections customer journeys. Working across a broad range of stakeholders, you'll identify opportunities to improve customer outcomes, streamline processes and deliver meaningful business value.
\nYou'll be responsible for setting and delivering a roadmap that balances customer needs, operational effectiveness and regulatory requirements while helping shape the future direction of collections capability within ASB.
In this role you will:\nYou're passionate about improving experiences and enjoy solving complex problems in partnership with diverse stakeholder groups. You understand how to balance customer needs, business outcomes and delivery constraints while maintaining focus on achieving meaningful results.
\nYou're comfortable operating in a fast-moving environment and have a track record of delivering outcomes through collaboration and influence.
Key Skills & Experience\nThis is an exciting opportunity to help shape the future of ASB's collections experience and deliver meaningful outcomes for both customers and our people. You'll join a collaborative team where you'll have the autonomy to lead, the support to grow and the opportunity to influence outcomes at scale.
Me pēhea te tono | How to apply\nIf you're passionate about creating better experiences, driving delivery and bringing people together around a common goal, we'd love to hear from you. Apply online today and tell us what attracts you to the opportunity.
\nTo serve a diverse community, we need a diverse organisation. We encourage applicants from all backgrounds who bring unique perspectives and thinking styles that add to the culture and performance of our team.
\n #J-18808-LjbffrAfter reading and understanding the criteria and minimum qualification requirements explained in the job information Product Owner - Early & Late-Stage Collections - Lend & Protect at the office Auckland above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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