Senior Business Analyst at Watercare Services Limited

Position Senior Business Analyst
Posted 25 Jan 2026
Expired 24 Feb 2026
Company Watercare Services Limited
Location Auckland | NZ
Job Type Full Time

Job Description:

Latest job information from Watercare Services Limited for the position of Senior Business Analyst. If the Senior Business Analyst vacancy in Auckland matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Watercare Services Limited for the position of Senior Business Analyst below matches your qualifications.

About Watercare

He kōrero mō mātou | About Watercare

Ki te ora te wai, ka ora te whenua, ka ora te tangata. When the water is healthy, the land and the people are healthy. Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average that out, that's an investment of $3.8 million every day!

About the role

We’re on the lookout for a Senior Business Analyst here at Watercare. The successful candidate will lead identification and analysis of business driver’s problems, opportunities, or needs to support Watercare’s strategic and operational objectives. Working closely with business users and SMEs, the Senior Business Analyst translates these drivers into actionable insights and clear, traceable requirements. Analysis activities are robust, outcome-focused and aligned with Watercare’s principles and governance processes to enable value and benefit realization. This role also provides leadership in business analysis practices, mentoring others and cultivating strong stakeholder engagement to deliver meaningful outcomes for Watercare.

Key Responsibilities
  • Lead complex or strategic analysis initiatives, ensuring end-to-end delivery of outcomes and documentation.
  • Identify and analyse business drivers through structured engagement with business users and SMEs.
  • Facilitate workshops to elicit, clarify and prioritise requirements.
  • Translate business needs into clear, actionable requirements and user stories.
  • Develop and validate process diagrams and visual models (BPMN).
  • Collaborate with technical teams and architects to ensure solutions align with business requirements.
  • Participate in design reviews and apply visual modelling techniques.
  • Act as a trusted advisor to senior leaders, ensuring alignment with strategic objectives.
  • Facilitate regular engagement and feedback loops.
  • Champion Watercare’s approved templates and quality assurance processes.
  • Oversee use of Jira for work tracking and Lucid for advanced process modelling.
  • Lead communities of practice and capability uplift across the Business Analysis team.
  • Drive continuous improvement and change initiatives.
About you
  • Tertiary qualification or equivalent experience.
  • Minimum 10 years of Business Analysis experience, 5 years as a Senior BA.
  • Expertise in process modelling and documentation standards (BPMN, UML).
  • Experience in agile environments and enterprise-level systems.
  • Strong stakeholder engagement and communication skills.
Desirable
  • Industry certifications (IIBA, Agile, Design Thinking).
  • Lean, Six Sigma or process improvement certifications.
  • Experience mentoring other analysts.
What’s in it for you

We offer a competitive salary and staff benefits package including:

  • Training and development opportunities
  • Life and income protection insurance plans
  • Generous parental leave
  • Employee discounts at a range of large retailers
How to Apply

Me pēhea te tono mai | How to Apply

Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz. #J-18808-Ljbffr

Job Info:

  • Company: Watercare Services Limited
  • Position: Senior Business Analyst
  • Work Location: Auckland
  • Country: NZ

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Senior Business Analyst at the office Auckland above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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