Technology & Process Improvement Lead

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Join Our Team as a Systems and Process Improvement Specialist!

Are you passionate about leveraging technology to drive operational excellence? We are looking for a Systems and Process Improvement Specialist to manage and optimize our Warehouse Management System (WMS) and other critical IT systems.

Cardinal is a leading partner to many of New Zealands well-known companies in food, beverage, grocery and personal healthcare. We offer an end-to-end logistics solution to our customers, which offers the opportunity for our team members to develop, upskill and progress within the business. We are revolutionizing supply chains with New Zealands first fully automated 3PL warehouse with AI_driven robotics. We are setting a new standard for efficiency, sustainability, and smart logistics. Our teams strive to be “Best in Class”.

About the Role

This role will focus on ensuring smooth, efficient operations across our South Island sites while driving continuous improvement and maintaining high levels of data integrity. You will lead process improvement workstreams to enhance operations and maintain accurate data in WMS and other internal databases.

Key Responsibilities:

• Ensure accurate data input and system housekeeping in WMS and other operational systems.
• Lead root cause analysis for customer-impacting incidents and implement action plans.
• Provide troubleshooting support and collaborate with tech teams to resolve issues.
• Conduct user training and maintain documentation for system-related procedures.
• Support post-implementation improvements and manage system configurations.
• Drive system enhancements and recommend changes to improve operations.

Skills & Experience:

• 2+ years of experience in warehousing or transportation services (preferably in New Zealand).
• 2+ years of technical experience working with WMS, TMS, and other 3PL systems.
• Strong Excel skills and advanced knowledge of Microsoft Office software.
• Experience with continuous improvement projects and operational process flows.
• Strong interpersonal skills and the ability to collaborate effectively with teams.

Please Note: Applicants must be New Zealand citizens, residents, or hold a valid work visa. The successful candidate will need to pass a pre-employment drug and alcohol test, a criminal history check, and provide two contactable references.

Take the next step in your career today—apply now!

Information :

• Company : Cardinal Logistics (NZ)
• Position : Technology & Process Improvement Lead
• Location : Christchurch, Canterbury
• Country : NZ

How to Submit an Application:

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