Cloud Support Engineer (Analytics), Support Engineering

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Amazon Web Services New Zealand Limited with the position of Cloud Support Engineer (Analytics), Support Engineering - Amazon Web Services New Zealand Limited which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Cloud Support Engineer (Analytics), Support Engineering - Amazon Web Services New Zealand Limited below matches your qualifications. Good Luck: D

- Experience in Business Analytics application, support, and troubleshooting concepts - Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory) - Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer) - Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related) ======================== [AWS EVENT] AWS New Zealand (Auckland) is holding a "Level Up Your Tech Skills: AWS Support Engineering Masterclass" on 1st of Feb (Sat), this will compliment Cloud Support Engineer applicants. Seats are limited so register your interest today via the link below: https://app.brazenconnect.com/events/AN5JQFw?utm_medium=Job+Descriptions&utm_source=amazonjobs ======================== Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of AWS as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. Key job responsibilities Every day will bring new and exciting challenges on the job while you: - Learn and use groundbreaking technologies. - Apply advanced troubleshooting techniques to provide unique solutions to our customers individual needs. - Interact with leading engineers around the world. - Partner with AWS teams to help reproduce and resolve customer issues. - Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services. - Drive customer communication during critical events. - Drive projects that improve support-related processes and our customers technical support experience. - Write tutorials, how-to videos, and other technical articles for the developer community. - Work on critical, highly complex customer problems that may span multiple AWS services. - Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. - Career development: We promote advancement opportunities across the organization to help you meet your career goals. - Training: We have training programs to help you develop the skills required to be successful in your role. A day in the life - First and foremost this is a customer support role - in The Cloud. - On a typical day, a Support Engineer will be primarily responsible for solving customers cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. - As we operate on a follow-the-sun model, with Premium Support sites located globally, working hours and days are based on customer demand and may include weekends (on a rotational basis). - Hear from our people: https://youtu.be/GC3bWcFFZTo

• Bachelors degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position
• Understanding of Cloud Computing concepts
• Experience in a customer support environment
• Experience analyzing, troubleshooting, and providing solutions to technical issues
• Familiar with data warehousing and ETL process
• Experience scripting or developing in at least one of the following languages: Python, R, Ruby, GO, Java, .NET (C#), JavaScript

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.

Information :

• Company : Amazon Web Services New Zealand Limited
• Position : Cloud Support Engineer (Analytics), Support Engineering
• Location : Auckland City, Auckland
• Country : NZ

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Cloud Support Engineer (Analytics), Support Engineering job info - Amazon Web Services New Zealand Limited Auckland City, Auckland above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Cloud Support Engineer (Analytics), Support Engineering job info - Amazon Web Services New Zealand Limited Auckland City, Auckland in 2025-01-17 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.