Service Desk Analyst

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Waste Management with the position of Service Desk Analyst - Waste Management which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Service Desk Analyst - Waste Management below matches your qualifications. Good Luck: D

About Us

Here at WM New Zealand Ltd we do much more than collect residential or commercial waste. We are New Zealands leading resource recovery, recycling and waste management provider who are committed to safeguarding our beautiful environment. This is done through sustainable management of our valuable resources. Put simply, sustainability is what we do!

Are you passionate about providing top-tier interactive service while navigating the dynamic world of IT support? If so, we invite you to become a crucial part of our team as a Service Desk Analyst!

Your main goal is to champion customer service, serving as the go-to expert for our WM New Zealand staff. Youll be at the forefront, managing the complete resolution process and ensuring that our IT systems operate at peak efficiency.

This role is based on site and some travel may be required to our regional sites.

Key Responsibilities include but not limited to:

• Achieve Service Desk Key Performance Indicators - ensuring that our IT services exceed performance metrics.
• Achieve Service Desk Service Level Agreements when delivering customer support services.
• Provide Level 1 and Level 2 Support for IT Infrastructure.
• Diagnose and Resolve Priority Issues & escalating if necessary.
• Create and Update System Documentation.
• Record Work in Service Management System - Document as you go for tracking and continuous improvement.

• Previous experience in a Service Desk or IT support role.
• Proven track record of achieving Service Desk Key Performance Indicators.
• Experience in providing Level 1 and Level 2 support for IT infrastructure.
• Previous experience in creating and updating system documentation.
• Demonstrated ability to provide training to staff on key IT systems.
• Qualifications within the IT field is preferred

• Competitive Salary Package
• Valid and rewarding career path
• Work Life Balance Initiatives
• Professional Development Opportunities
• Onsite Café and Carpark
• Discounts on various products for you and your family to enjoy

To apply for this role click “Im interested”

Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.

WM is an EEO employer and promotes drug and alcohol-free workplaces.

You must be in New Zealand and hold a current work visa / residency or NZ citizenship.

Information :

• Company : Waste Management
• Position : Service Desk Analyst
• Location : Auckland City, Auckland
• Country : NZ

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Service Desk Analyst job info - Waste Management Auckland City, Auckland above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Service Desk Analyst job info - Waste Management Auckland City, Auckland in 2025-01-29 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.