Duty Manager

Applications should only be made via our recruitment portal - https://amisfield.bamboohr.com/careers/177

Back dropped by the Remarkables Mountain Range, Jacks Point is a truly authentic and unique destination from which to experience Queenstowns stunning scenery. Situated on the edge of Lake Tewa, surrounded by Jacks Point championship golf course which is billed as one of the worlds most spectacular golf courses, it is the perfect place dine and relax.

Jacks Point is seeking a capable and service-focused Duty Manager to take a leading role in one of Queenstowns most stunning daytime dining environments. In this hands-on opportunity, you will ensure the delivery of a seamless, quality service while helping to shape the future of our food and beverage experience. Were looking for someone who brings energy, confidence, and the qualifications to match, including a current Duty Managers Certificate.

As Duty Manager, youll lead our front-of-house team during service—ensuring every guest interaction reflects our high standards and unique setting. Youll support staff on the floor, coordinate with the kitchen and bar, and take ownership of service delivery, team direction, and the daily rhythm of the venue. Youll also have the opportunity to contribute to the evolution of our F&B offering as we continue to refine what Jacks Point represents.

What You Will Do

• Drive smooth, consistent daily operations and uphold service excellence
• Act as a key point of leadership during service, supporting team performance and cohesion
• Maintain compliance with liquor licensing, health and safety, and brand standards
• Coach staff on product knowledge and service style, with an eye for improvement
• Oversee cash handling, presentation, and in-service decision making
• Contribute to the enhancement of our food and beverage experience

What You Will Bring

• Current Managers Certificate (or eligible to obtain) is essential
• Experience in a duty manager or supervisory role in a busy F&B environment
• Strong leadership and communication skills with a guest-first approach
• A hands-on, professional style and ability to guide service under pressure
• Deep understanding of service flow, food and beverage, and team coordination
• Knowledge of New Zealand hospitality regulations including health and safety and liquor licensing

This is a great opportunity for someone who wants to lead from the floor, mentor a team, and play a key role in the next stage of Jacks Points evolution.

As this is a leadership position, applicants for this role should have NZ citizenship/residency or a NZ work visa with a minimum of 12 months validity.

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Life insurance
• Referral program

Schedule:

• Rotating roster

Licence/Certification:

• Work Visa or NZ Citizenship/Residency? (Preferred)

Work Location: In person

Expected Start Date: 22/04/2025

Information :

• Company : Jack's Point Restaurant & Golf
• Position : Duty Manager
• Location : Queenstown, Otago
• Country : NZ