GUCCI Client Advisor
Summary About us If you are a Dream-maker, this is the place for you. Together, well create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. We are currently seeking a Full Time Client Advisor to join our dynamic team in our Queen Street Auckland store. Your opportunity Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You make a real difference for each of your clients by building real connections with them and offering them the tailored Gucci service while sharing your passion for the product. How you will contribute
- Drive and achieve your individual and team KPIs, including sales targets, client outreaches, average ticket, NPS and conversion rate.
- Engage with clients and build long term relationships using various clienteling tools that allow you to cultivate brand loyalty.
- Participate in ongoing product knowledge and sales training modules in person and virtually through the Gucci Retail Training portal.
- Support the back of house team with cycle count and stock take processes as required from time to time, specific to your department.
- Must have full availability across Monday - Sunday
- Previous experience in luxury retail would be advantageous
- A brand ambassador with a passion for delivering great service
- A team player willing to work together in achieving store targets and KPIs
- Energetic with a positive attitude
- Excellent communication skills both verbal and written
- Drive and achieve your individual and team KPIs, including sales targets, client outreaches, average ticket, NPS and conversion rate.
- Engage with clients and build long term relationships using various clienteling tools that allow you to cultivate brand loyalty.
- Participate in ongoing product knowledge and sales training modules in person and virtually through the Gucci Retail Training portal.
- Support the back of house team with cycle count and stock take processes as required from time to time, specific to your department.
- Must have full availability across Monday - Sunday
- Previous experience in luxury retail would be advantageous
- A brand ambassador with a passion for delivering great service
- A team player willing to work together in achieving store targets and KPIs
- Energetic with a positive attitude
- Excellent communication skills both verbal and written
Information :
- Company : Groupe Kering
- Position : GUCCI Client Advisor
- Location : Auckland City, Auckland
- Country : NZ
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Post Date : 2025-04-14 | Expired Date : 2025-05-14