Housekeeping Supervisor

Key Responsibilities:

• Supervise Housekeeping Staff:
• Lead, direct, and train housekeeping staff to ensure all areas of the property are cleaned to standard.
• Assign tasks, monitor work progress, and provide feedback to ensure quality and efficiency.
• Conduct regular performance evaluations and ensure staff are meeting established housekeeping standards.
• Ensure Cleanliness and Maintenance:
• Oversee the cleaning and upkeep of guest rooms, public areas, restrooms, and back-of-house areas.
• Inspect rooms and public spaces for cleanliness, attention to detail, and necessary repairs.
• Ensure rooms are prepared and maintained according to hotel or property standards.
• Inventory and Supplies Management:
• Monitor and manage cleaning supplies, linens, and other housekeeping materials.
• Coordinate with suppliers and order necessary items to maintain sufficient stock levels.
• Ensure proper storage and handling of cleaning equipment and materials.
• Guest Satisfaction:
• Respond to guest requests and complaints regarding cleanliness in a timely and professional manner.
• Ensure all guest rooms and public areas are maintained to a high standard for guest satisfaction.
• Safety and Compliance:
• Ensure compliance with health and safety regulations related to housekeeping operations.
• Oversee the proper handling of cleaning chemicals and maintain safety standards for staff.
• Conduct regular inspections to ensure adherence to safety and sanitation guidelines.
• Training and Development:
• Train new housekeeping staff on cleaning procedures, safety protocols, and guest service standards.
• Provide ongoing training and development opportunities for staff to improve their skills and performance.
• Scheduling and Time Management:
• Develop and maintain staff schedules to ensure adequate coverage for all shifts.
• Handle shift changes, absences, and overtime as necessary.
• Reporting and Documentation:
• Maintain accurate records of housekeeping activities, inventory levels, and maintenance issues.
• Prepare regular reports for management on the status of rooms, supplies, and staff performance.

Required Skills and Qualifications:

• Proven experience in housekeeping, preferably in a supervisory role.
• Strong leadership and interpersonal skills to manage a team effectively.
• Ability to work independently and as part of a team.
• Excellent organizational and time-management skills.
• Knowledge of cleaning chemicals, techniques, and safety procedures.
• Ability to handle multiple tasks and prioritize in a fast-paced environment.
• Attention to detail and commitment to high-quality standards.
• Basic knowledge of inventory management.
• Previous experience in the hospitality industry

Job Types: Part-time, Permanent

Pay: From $24.50 per hour

Schedule:

• Day shift
• Morning shift
• Public holidays
• Shift work
• Weekend availability

Information :

• Company : Amethyst Court Motor Lodge
• Position : Housekeeping Supervisor
• Location : Porirua, Wellington
• Country : NZ