Shop Assistant

1. Shop Assistant

 Employed for the principal purpose of performing customer service duties in the front of shop. May undertake

some decorating duties;

 Perform shop set-up procedures and end-of-day procedures, including stock take;

 Cleaning and maintain inside of showcase, including fine-tune the showcase e.g. labels, garnish fresh products.

Replace products in showcase, as they become dry/maintain quality all day. Additionally, rotate showcase

products in accordance with the Showcase Stock Rotation procedure (see store sign);

 Maintain supply of free samples. Ensure music is on / not too loud / soft;

 Cleaning as directed and/or as detailed in the New Employee Induction Training Guide;

 Date all products according to TCS standards;

 Remove empty wires from Cool room and stock up the Cool room as levels become low;

 Make Pavlova cream and decorate Pavlovas;

 Make boxes (small and large);

 Prepare orders. Cut and garnish products;

 Perform cash register procedures / transactions;

 Customer service - follow “Recipe for Customer Care” manual;

 Perform phone answering procedures in accordance with “Telephone Techniques” sign;

 Follow and maintain TCS uniform guidelines and ensure high standards of personal hygiene and sanitation;

 Maintain Food Safety Plan and Occupational Health & Safety Reports. Identify and report possible safety

hazards;

 Follow Procedures and Operations Manuals. Attend training sessions; and

 Any other tasks reasonably required and as directed.

Job Type: Full-time

Pay: $23.50 - $25.00 per hour

Schedule:

• 8 hour shift
• Rotating roster

Work Location: In person

Information :

• Company : The cheesecake shop Manukau
• Position : Shop Assistant
• Location : Manukau City, Auckland
• Country : NZ