Ticketing Programme Director

• Pivotal in managing ATs Ticketing Programme Strategy
• Multiple delivery streams, technology, business change, and marketing and customer communications,
• 2 years fixed term opportunity

Auckland Transport is leading the development of transport and solutions that enable healthy and accessible communities. It doesnt matter if you choose to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will create a vibrant and connected Auckland.

Aucklands transport solution on such a mammoth scale is no mean feat and we need a talented team to ensure we are up to this task. We need to ensure AT is an efficient and sustainable organisation that provides the services and infrastructure our community needs now and into the future, and clearly articulate our core transport ICT applications, functions, and infrastructure.

Te Whiwhinga mahi | The opportunity

As the Ticketing Programme Director, you will be esponsible for maintaining the Ticketing Programme Strategy and for leading and managing overall programme delivery. This includes oversight and control of engagement with key internal and external stakeholders and delivery of project design, implementation, including business change activities and customer related change activities relating to the implementation of the Early Integration and migration to the National Ticketing Solution (NTS) as well as day-to-day projects and activities to support Ticketing for AT.

The Programme will have multiple delivery streams, technology, business change, and marketing and customer communications, to name a few. You will actively manage risk, contracts, and budgets associated with the programme overall, including ensuring the appropriate governance and reporting is of high standard, delivered on time and presented to governance forums and key stakeholders in line with agreed standards.

This a critical leadership role where you will be required to understand technical aspects of the solution in order to resolve conflicts.

Ko koe tēnei | About you

• 15 years relevant experience in programme management within technology and related industries
• Experience in managing significant change internally and externally
• Experience of working in partnership with a wide range of internal and external stakeholders to create excellent services
• Experience in growing, developing, and retaining project teams.
• Programme financial management expertise.
• Evidence of programme director level delivery experience in large-scale IT technical contracts
• Certified in either PMP, Prince2 or an equivalent industry recognised qualification
• Knowledge of ticketing systems and/or payment industry is highly desirable

Ko mātou tēnei | Our Organisation

At AT, we embrace inclusion and fully support building a diverse workplace where people come first and we feel safe, respected, valued and supported, inclusive of our differences. Our values are more than just words - they are integral to everything we do. Manaakitanga - We care, Tiakitanga - Safe with us, Whanaungatanga - We connect, Auahatanga - Better, bolder, together.

In addition, we also offer:

• Investment in your professional development and training
• Opportunity for greater leadership and accountability
• Modern CBD (Wynyard Quarter) waterfront-based office
• Paid parental and partner leave
• Study assistance
• Health and Wellbeing benefits
• Professional memberships
• AT Connect groups such as Mana ka Māori, Women@AT, and many more!

Tono mai ināianei! | Apply Now!

Come join us in in shaping the future of transport in Auckland - apply today! If this sounds like your new next leadership role then wed love to hear from you. Applications close 14th March 2025.

For further information or a confidential chat, please contact Rennie Sharma rennie.sharma@at.govt.nz

Ka tiaki mātou i te hunga katoa ka eke waka i Tāmaki Makaurau. We tiaki all those who use transport in Tāmaki Makaurau.

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Information :

• Company : Auckland Transport
• Position : Ticketing Programme Director
• Location : Auckland City, Auckland
• Country : NZ