Workplace Coordinator Lead

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. Mō tēnei tūranga mahi | About the role The Workplace Coordinator Lead is responsible for delivering exceptional client experiences through on-site workplace services, fostering strong relationships between JLL, clients, and guests. As the first point of contact, they welcome employees with genuine hospitality and provide thoughtful services. Additionally, this role serves as the primary contact for all curation and mailroom operational tasks. An Overview of the role: Build and maintain strong relationships with stakeholders, ensuring their needs are met and minimizing escalations. Manage a wide range of workplace services, including facilities management, event coordination, meeting room maintenance, and technical support guidance. Ensure adherence to workplace guidelines, maintain high service standards, and identify opportunities for service expansion. Manage team operations, including mailroom and curation tasks, direct report productivity, and performance. Prevent stakeholder escalations for operational tasks and work with ANZ Experience lead to implement processes and procedures. Foster a positive team culture, provide training on administrative tasks, and conduct performance reviews for direct reports. Serve as the point of contact for the FM team and collaborate with the Workplace Experience Manager to align with business needs. Ngā pūmanawatanga ōu | What you will bring The ideal candidate for the Workplace Coordinator Lead position should possess the following key skills and experiences: Well-developed interpersonal skills and ability to manage stakeholder relationships Strong time management and project coordination abilities Experience in hospitality, hotel management, or high-end corporate concierge services Prior experience managing meeting room services Proven track record in continuous improvement initiatives and client reporting Experience managing a small team Ability to present a professional and friendly corporate image Nōu te rourou | Whats in it for you Leverage global resources and expertise Dedicated mentoring programs and global L&D offering to grow your career Holistic wellness programme to support your overall wellbeing An active DE&I Committee with an inclusive workplace culture, regardless of gender, ethnicity, age or experience. Mō mātou | What were about JLL is a global leader in helping clients envision where people live, work, play, shop, and eat; were all about shaping the future of real estate for a better world! We see a Brighter Way forward not only for our clients and communities but, most importantly, our people. Having received the Advanced GenderTick Accreditation earlier this year and recently being named the finalist for the 2024 HRNZ Diversity, Equity & Inclusion Award, we continue to offer industry-leading employee experience and growth opportunities through our shared behaviours: Be Present - physically, mentally, and with vulnerability Smile on Your Dial - positive energy and mindset Give Time - nothing valuable can be lost by taking time Honour Our Potential - unity is strength, and the cooperation of many minds makes us better Seek Your Heat - provide space for others to grow and be open to providing and receiving feedback Never Above, Always Beside - talent will get you in the door, but character will keep you in the room Tono mai, apply today! If you are keen to explore where JLL can take you in the Commercial Property Industry, apply today, quoting job reference number REQ420201. If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL - Were JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Information :

• Company : JLL
• Position : Workplace Coordinator Lead
• Location : Auckland City, Auckland
• Country : NZ