Airport Facilitator

Department of Internal Affairs NZ | Auckland, North Island | NZ

Type: Fixed term (until 26 June 2026)Hours: Full timeLocation: AucklandBusiness Group: Ministerial ServicesBranch: Partnerships and CommissionsSalary: $81,441 - $101,349

Auckland International Airport | Airside Lounge-Based OfficeRostered 5 days per week | 24/7 operation | Shift work required

The Visits and Ceremonial Office (VCO), Department of Internal Affairs is seeking a professional and organised individual for a fixed-term role as an Airport Facilitator, based at Auckland International Airport.

About the Role:

As an Airport Facilitator, youll assist and manage the international arrivals and departures of:

  • Guests of Government visits 
  • Pacific Island Leaders
  • Government Ministers

Youll be based airside in a secure lounge environment, working closely with airport stakeholders to ensure VIP visitors experience a seamless and respectful transition through the airport. This role requires a high degree of independent work.

As part of your role, you will also support specific VCO projects as required.

What Were Looking For:

  • Strong interpersonal and communication skills
  • A high level of discretion, professionalism, and cultural sensitivity
  • Ability to stay calm under pressure and manage logistics efficiently
  • Previous experience in aviation, customer service, airport employ, or official/VIP facilitation is an advantage
  • Strong computer literacy with familiarity with Microsoft Office
  • Adaptability and flexibility to handle changing priorities and environments
  • Experience with Pacific cultures, values, languages, and ways of working is preferred
  • Fixed-term contract - 26 June 2026
  • Rostered 5 days per week (not necessarily Monday-Friday)
  • 24/7 operational environment - shift work including nights, weekends, and public holidays
  • Full training provided
  • Location: Auckland International Airport (airside office)
  • If successful you must be willing to undergo a security check

Why Join Us?

This is a rare opportunity to contribute to New Zealands official diplomatic presence. Youll be part of a small, high-performing team that plays a key role in supporting international relationships and national events.

Applications close: 5pm, 28 September 2025.For more information please contact: Vicki Abraham; *************@dia.govt.nz Job description: To review the full job description, please click here.

At the Department of Internal Affairs, the work we do makes New Zealand a better place for those born here, and those new New Zealanders who have chosen to call this country home.

Information :

  • Company : Department of Internal Affairs NZ
  • Position : Airport Facilitator
  • Location : Auckland, North Island
  • Country : NZ
Next Process

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Post Date : 2025-09-23 | Expired Date : 2025-10-23

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