Client Support Administrator

NZ Underwriting Agencies | Auckland, North Island | NZ

Are you dedicated to delivering incredible customer service and keeping things running smoothly behind the scenes? If youve got the right attitude and love helping people, we might have the perfect role for you for a 12 month contract.

About us:Classic Cover is a specialist motor insurance, which is part of New Zealand Underwriting agencies (NZUA). Were specialists when it comes to insuring prized possessions. Weve been protecting classic cars and unique vehicles since 1983. Our policies offer cover for classic cars, hot rods, muscle cars, modified vehicles, performance cars, race cars, prestige vehicles and motorcycles.

Were a small, passionate team with a wealth of knowledge and a shared love for unique vehicles. We take pride in providing an outstanding, genuinely personal experience to every customer - and were looking for someone whos just as enthusiastic.

About the Role:As a Client Support Administrator, you will service a wide range of clients, from insurance experts to car enthusiasts. This role is perfect for someone who enjoys people, cars, and is passionate about making sure our customers are protected.

This is a behind-the-scenes position, not on the phones, focused on processing and administrative support. You will provide a small amount of support to the team handling credit control and related tasks as required. You will also learn to quote and communicate with clients via email to provide backup support.

Day-to-day responsibilities include:

  • Processing new policies and managing renewals, alterations, cancellations, and refunds.
  • Maintaining accurate and up-to-date information in the database
  • Collaborating with the Client Support team
  • Providing behind-the-scenes support to the team, including occasional assistance with credit control
  • Learning to quote and communicate with clients via email
  • Managing monthly renewal batches and other administrative tasks
What Were Looking For:
  • Confidence with computers and systems, and the ability to multitask with ease
  • Exceptional time management and attention to detail
  • A collaborative approach and willingness to support the team
  • Previous experience in administration or support roles is an advantage
We work hard, support each other, and like to have a laugh along the way. If this sounds like the kind of team you would love to be part of, we would love to hear from you. Submit your CV and cover letter today.

Information :

  • Company : NZ Underwriting Agencies
  • Position : Client Support Administrator
  • Location : Auckland, North Island
  • Country : NZ
Next Process

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Post Date : 2025-09-23 | Expired Date : 2025-10-23

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