| Position | Customer Service Team Lead |
| Posted | 16 Jan 2026 |
| Expired | 15 Feb 2026 |
| Company | Custom Fleet |
| Location | Auckland | NZ |
| Job Type | Full Time |
Latest job information from Custom Fleet for the position of Customer Service Team Lead. If the Customer Service Team Lead vacancy in Auckland matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Custom Fleet for the position of Customer Service Team Lead below matches your qualifications.
At Custom Fleet we’ve been using our smarts to make the complex simple for over 40 years. It’s the driving force that continues to make us the fleet and leasing leader in Australia and New Zealand today.
When you join Custom Fleet, you’re joining a business that is Going Places. With Us, what you do and who you are matter. Being part of our diverse crew means you’ll feel welcome, empowered, and have lots of fun celebrating our success (and that sure does feel good!). We are a crew of accountable go-getters on a journey of continuous improvement – we collaborate and support each other, working hard to win for our customers, for our business, and for each other. Whilst winning isn’t everything, we are proud of our success and love it when we reach the #1 spot.
ABOUT THE ROLEAs Team Leader, Fleet Services NZ you will lead a multi‑channel contact centre and administration team of seven Fleet Services Consultants ensuring exceptional customer service and operational excellence in our Auckland office.
As a people leader, you will be responsible for coaching and mentoring team members to ensure an optimal customer experience. In addition, this role has accountability for all people related activities including but not limited to resourcing, recruitment, induction, onboarding, development, engagement and retention of employees.
We offer industry leading ‘Custom Perks’ including:
Please submit your resume and cover letter by clicking ‘Apply Now’.
OUR DIVERSE CREWAt Custom Fleet we are committed to growing a team made up of diverse people, skills, and experiences. We encourage applications from all backgrounds, communities, and industries.
Research shows that women and people of diverse backgrounds are less likely to apply for roles if they don't meet every qualification. If after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our Values, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you! If you have a disability that requires support including an alternate job ad format, interview arrangements or adjustments, please let us know by emailing our recruitment team at or call our Customer Service Team on – they will take your details and arrange for a return call from a member of the Talent Team.
Unlawful Conduct CommitmentCustom Fleet is dedicated to maintaining a culture of respect where there is zero‑tolerance of any form of discrimination, harassment, and victimisation. We are committed to eliminating unlawful conduct in the workplace and uphold the highest standards of ethical behaviour and compliance with applicable laws and regulations.
Our careers team and hiring leaders kindly request no unsolicited resumes or approaches from recruitment agencies. Custom Fleet is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Team Lead at the office Auckland above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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