Event Specialist Claims Consultant at Suncorp Group

Job Description:

Latest job information from Suncorp Group for the position of Event Specialist Claims Consultant. If the Event Specialist Claims Consultant vacancy in Auckland matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Suncorp Group for the position of Event Specialist Claims Consultant below matches your qualifications.

We’re looking for an Event Claims Specialist to join our team and lead the management of high-value, complex and escalated disaster and event claims. This is a senior, influential role where you’ll apply deep technical expertise, strategic thinking and strong advocacy to resolve challenging claims, while mentoring others and helping shape best-practice event claims outcomes across the business.

What You’ll Do

• Manage and resolve high-value, complex and challenging disaster and event claims across all classes of insurance
• Lead the handling of escalated, disputed and complaint claims, including those in formal dispute resolution or litigation
• Represent Suncorp New Zealand at mediations, Disputes Tribunals and other negotiation forums
• Apply strong strategy, negotiation and judgement to achieve fair, sustainable and customer-focused outcomes
• Execute the Suncorp NZ Disaster Response and Event Claims strategy, supporting delivery of SNZ and NHC SLAs and FIC requirements
• Act as a subject matter expert and escalation point for complex claims matters
• Provide coaching, mentoring and technical guidance to less experienced claims team members
• Work closely with internal stakeholders including underwriting, sales and in-house legal teams
• Engage effectively with external legal providers, brokers, advocates and other industry partners
• Support the Team Manager as required, contributing to leadership, capability uplift and team resilience during event responses

What You’ll Bring

• Extensive claims experience, with around 10 years’ experience in claims advocacy or complex claims management
• Proven expertise in managing high-value, disputed or litigated claims, ideally within disaster or event environments
• Strong negotiation and advocacy skills, with confidence operating in mediations, disputes and court settings
• Highly developed problem-solving and analytical capability, with sound judgement in complex situations
• Excellent written and verbal communication skills, with the ability to influence and build credibility across diverse stakeholders
• Demonstrated coaching and mentoring capability, supporting the development of others
• A tertiary qualification in law or a relevant business discipline (desired)
• Resilience, adaptability and composure under pressure, particularly in high-volume or high-impact event situations
• A collaborative, values-driven approach aligned to Suncorp New Zealand’s customer and risk culture

About Suncorp NZ

We’re proud to be part of the Suncorp Group, home to some of Australia and New Zealand’s most trusted insurance brands. Together, we deliver faster

#J-18808-Ljbffr

Job Info:

• Company: Suncorp Group
• Position: Event Specialist Claims Consultant
• Work Location: Auckland
• Country: NZ

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Event Specialist Claims Consultant at the office Auckland above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

  KEY ACCOUNT MANAGER - Don't miss this one! at Kings Recruitment Ltd

Posted: 6 hours ago

Desc: This is one of my favourite clients.... such good people and a really great culture! The Company:Our client is a well-recognised, 100% Kiwi-owned leader within the waste management and recycling indus...

Company: Kings Recruitment Ltd | Location: Auckland

---

  Painter at Private Advertiser

Posted: 6 hours ago

Desc: HQ PROPERTYWe are looking for 2 painters to join our friendly team, in a well established business located in Glenfield, Auckland.You will be expected to work a minimum of 40 hours per week from Monda...

Company: Private Advertiser | Location: Auckland City

---

  Dual Role: Contractor Registered Migration Agent and Licensed Immigration Adviser at Jimenez Immigration

Posted: 6 hours ago

Desc: We are currently looking for a highly qualified professional to join our team, Required Qualifications:Ideal Candidate:Extensive experience in migration and immigration processesStrong knowledge of re...

Company: Jimenez Immigration | Location: Auckland City

---

  Cafe/Restaurant Manager at NZRICHEN Limited

Posted: 6 hours ago

Desc: We are a well established cafe and restaurant located in Ellerslie, Auckland, where locals gather to dine, drink and socialise. Our chef-driven menu is built around fresh, seasonal ingredients, and we...

Company: NZRICHEN Limited | Location: Auckland City

---

  Stonemason at Stone Space Limited

Posted: 6 hours ago

Desc: Job Details:Location: AucklandPosition: StonemasonTerm: Permanent full time positionWage: $30.00-$35.00 per hourHours of work: At least 30 hours per weekShifted 8am – 6pm, Monday to SaturdayWe are a C...

Company: Stone Space Limited | Location: Auckland City

---