Online Product Support Co-ordinator

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Livestock Improvement Corporation with the position of Online Product Support Co-ordinator - Livestock Improvement Corporation which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Online Product Support Co-ordinator - Livestock Improvement Corporation below matches your qualifications. Good Luck: D

Online Product Support Co-ordinator

At LIC, we are passionate about delivering extraordinary customer experiences. As a world leader in pasture-based dairy genetics and herd management, we are dedicated to providing value to our farmer shareholders. Our team is driven by a culture of accountability, agility, and innovation. We are committed to building a sustainable cooperative that leads the world in our field and delivers outstanding value for our customers, shareholders, and the industry.

About the role

Internally we call this role an eCommerce Product Support team member, youll support the day-to-day administration of the LIC Shop, ensuring orders for consumable products like tags and heat detection are successful and aligned with farmer expectations. Youll develop a deep understanding of our product offering, Shop functionality, and manual processes needed to support farmer and LIC needs.

This is a part time role of 32 hours a week and can be worked however works for you during Monday to Friday. You could be based at our office, or we also embrace flexible working so working from home some of the time works for us if it works for you. This is a 7months fixed term role.

The key focus areas for the role include:

• Sales Operations: Provide administrative support to customers and sales representatives in the ordering, invoicing, and fulfilment of ear tags and heat detection products.
• Stakeholder Management: Manage day-to-day business partnerships with suppliers, ensuring appropriate levels of contact, communication, support, and adherence to SLAs.
• Customer Service: Identify and address customer needs, striving to exceed expectations and deliver superior service to both internal and external clients.
• Team Collaboration: Demonstrate positive team behaviours to contribute to a supportive environment and company culture.

About you

Ideal candidates will have a background in dairy farming operations, which will help them understand the needs and expectations of our farmer shareholders.

Experience in customer support roles, such as in a contact centre or eCommerce support team, is highly valued, as it demonstrates their ability to handle customer inquiries and provide exceptional service.

Strong business communication and problem-solving skills are essential, enabling candidates to effectively address customer needs and collaborate with team members.

Proficiency in using PCs, software, the internet, and email is necessary for managing orders and maintaining accurate records. Additionally, candidates should have a proven track record of working in results-focused environments, where they have contributed to meeting and exceeding performance targets.

As a naturally calm and collected individual you will work well in a busy, high-pace environment. Youll be unflappable under pressure and demonstrate a composed resilience.

In return

In addition to a competitive salary, youll receive extra leave days, flexible working options, discounted health, life, income and disability insurances, access to our employee shares scheme, wellbeing discounts, free onsite parking, an employee assistance programme, plus more!

Our Hamilton office is in a park-like setting, with tennis court, pool, and onsite café and social club.

Information :

• Company : Livestock Improvement Corporation
• Position : Online Product Support Co-ordinator
• Location : Cambridge, Waikato
• Country : NZ

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Online Product Support Co-ordinator job info - Livestock Improvement Corporation Cambridge, Waikato above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Online Product Support Co-ordinator job info - Livestock Improvement Corporation Cambridge, Waikato in 2025-03-10 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.