WMC Representative

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Downer Group with the position of WMC Representative - Downer Group which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information WMC Representative - Downer Group below matches your qualifications. Good Luck: D

Downer is a significant player in the telecommunications industry within New Zealand. Our experts are delivering mobile and broadband coverage to keep communities connected. We are growing our business through delivering consistent service, excellence and by developing inspirational leadership with our people and customers.

Te kōwhiringa | The Role

Our Work Management Centre (WMC - a blend of contact centre and support administration) provides a centralised hub for communications with our customers to our field staff. We are on the lookout for our next WMC Representative superstar to join our Auckland team, the role includes rostered shift work. You will be working in a complex and technical inbound dispatch environment supporting our telecommunication services nationwide. The team ensure that our customer relationships are maintained by providing rapid solutions to overcome major outages and faults across our network.

If you enjoy working with a broad range of customers, delivering the highest level of service and are an administration superstar, then this role could be a great opportunity for you!

Nga pūkenga matua | About you

• Strong phone-based verbal communication skills
• Previous experience in either a contact centre, dispatch or jeopardy management role
• Strong problem-solving abilities and good technical aptitude to manoeuvre around multiple systems to seek solutions
• A team player attitude with the ability to remain calm and effective under pressure
• Previous experience in a technical industry is advantageous

Ko wai mātou | Our Organisation

• Competitive remuneration
• An opportunity to work for a major company
• Opportunity to work in an agile dynamic environment
• Exceptional work culture and supportive team environment

Downer is made up of more than 33,000 people who are all different. Different preferences and perspectives. Different histories and heritages. We are different in the way we think, the actions we take and the unique value we contribute to Downer and its these differences that are Downers greatest strength.

Downer Group is an employer that acknowledges and embraces the importance of our peoples diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone .

To join the Downer team please “apply now”. We respectfully request no recruitment agency approaches. Please be advised that email applications will not be accepted.

Information :

• Company : Downer Group
• Position : WMC Representative
• Location : Auckland City, Auckland
• Country : NZ

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the WMC Representative job info - Downer Group Auckland City, Auckland above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies WMC Representative job info - Downer Group Auckland City, Auckland in 2025-03-21 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.