Customer Service Representative

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the VDL with the position of Customer Service Representative - VDL which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Representative - VDL below matches your qualifications. Good Luck: D

We are currently seeking a reliable and motivated individual to join our team as a Customer Services Representative in Queenstown, New Zealand. This is a full time role of 40 hours per week. Salary of between $25 to $30 per hour depending on skill set and experience.

We are seeking a friendly, detail-oriented, and proactive Customer Service Representative to join our growing team. As the first point of contact for customers, you will play a vital role in ensuring a positive experience by addressing inquiries, resolving issues, and providing updates related to parcel deliveries and logistics services.

Responsibilities:

• Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
• Track shipments and provide delivery updates or issue resolutions.
• Assist with booking courier pickups and processing shipping requests.
• Handle customer complaints and escalate issues as needed to the appropriate departments.
• Maintain accurate records of customer interactions and transactions in the system.
• Collaborate with operations and dispatch teams to ensure timely and effective service.
• Provide product and service information to current and potential customers.
• Identify and suggest process improvements to enhance the customer experience.

Requirements:

• Minimum previous experience in customer service within the logistics, courier, postal or transportation industry of 2 or more years is required.
• Strong organizational skills with the ability to plan and prioritize deliveries effectively.
• Ability to work independently with minimal supervision, while also being a team player.
• Good customer service skills with a friendly and professional demeanor.
• Attention to detail and accuracy in record-keeping.
• Familiarity with GPS navigation systems and mobile communication devices.

Preferred Qualifications:

• No formal qualification required.

We offer competitive compensation, and as a valued member of our team, you will have the opportunity to grow professionally and make a significant impact on our operations.

If you are a motivated and skilled individual looking for a rewarding career, we would love to hear from you. Apply today by submitting your resume and a brief cover letter detailing your relevant experience.

Job Types: Full-time, Permanent

Pay: $25.00 - $30.00 per hour

Benefits:

• Visa sponsorship

Schedule:

• 8 hour shift

Experience:

• Customer Service within the courier/postal/logistics: 2 years (Required)

Licence/Certification:

• proof of residency of citizenship of NZ (Required)

Work Location: In person

Application Deadline: 05/05/2025Expected Start Date: 21/04/2025

Information :

• Company : VDL
• Position : Customer Service Representative
• Location : Queenstown, Otago
• Country : NZ

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Representative job info - VDL Queenstown, Otago above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Representative job info - VDL Queenstown, Otago in 2025-04-14 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.