Training & Development Delivery Manager

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Christchurch City Council with the position of Training & Development Delivery Manager - Christchurch City Council which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Training & Development Delivery Manager - Christchurch City Council below matches your qualifications. Good Luck: D

E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi.

At Christchurch City Council, we are dedicated to improving the lives of our residents and visitors through a wide range of services and facilities. From waste management to libraries, sports facilities, and community events, we are at the heart of Christchurchs vibrant community.

We are seeking an experienced Training & Development Delivery Manager to join our Citizen and Customer Services team

About the role | Ko te mahi nei

Reporting to the Head of Citizen and Customer Services, this role focuses on overseeing all aspects of training and quality within the unit, ensuring the delivery of outstanding service to our customers.

Key Responsibilities:

• Leadership: Motivate and develop the team, promoting excellence and continuous improvement. Mentor staff to apply best practices in training.
• Training Management: Develop and execute training strategies. Design and deliver programs that support exceptional customer service.
• Quality Assurance: Implement a quality management framework. Monitor and report on customer interaction quality across all channels.
• Strategic Collaboration: Build strong stakeholder relationships to promote collaboration and innovation.
• Continuous Improvement: Stay updated on industry trends and enhance training methods. Provide reports on training and quality outcomes.

About you | Ko Koe Tēnei

To be successful in this role, you will bring:

• At least 7 years of experience in training and quality management, with a minimum of 5 years in a leadership position.
• A tertiary qualification in a relevant field or extensive practical experience.
• Proven expertise in developing and implementing training and quality management strategies.
• Exceptional presentation and instructional skills.
• Strong problem-solving abilities and the capacity to manage complex situations.
• Excellent organisational and written communication skills.
• A collaborative mindset and the ability to build effective relationships.

You can find the position description by clicking the link at the bottom of the page.

Additional Information | Ko ētahi atu kōrero:

• Hours of work: Full-time, 40 hours per week.
• Position: Permanent.
• Salary: $115,466 - $128,295 per annum based on a 40-hour week.
• Location: This position is primarily based at Te Hononga, Christchurch City Council Civic Offices, 53 Hereford Street.

We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at jobs@ccc.govt.nz

Whats in it for you? He aha ngā hua ki a koe?

Want to be involved in shaping your City? Here at the Council we know our strength comes from our people, working together as one team to create results. When you join us, youre getting involved first hand, and contributing to crafting the Christchurch community. You will also benefit from:

• Access to training programmes, workshops, and development opportunities
• Collaboration - exposure to wider areas of the organisation
• Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.

Information :

• Company : Christchurch City Council
• Position : Training & Development Delivery Manager
• Location : Christchurch, Canterbury
• Country : NZ

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Training & Development Delivery Manager job info - Christchurch City Council Christchurch, Canterbury above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Training & Development Delivery Manager job info - Christchurch City Council Christchurch, Canterbury in 2025-01-08 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.