Room Attendant

Provide heartfelt care and sanctuary for guests in the provision of beautifully cleaned and serviced rooms.

• Clean guest rooms, storage areas and corridors as allocated.
• Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type.
• Report any lost property following correct.
• Carry out programmed / regular cleaning duties as allocated.
• Ensure guest laundry is handled in line with Hotel policy.
• Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
• Ensure all department equipment is maintained to a high standard.
• Assist with regular equipment stocktaking.
• Ensure the security of keys and guest rooms at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor.
• Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers instructions.
• Assist guests with any requests for information or service they require. Refer any requests out of your authority to your supervisor.
• Assist in providing our guests with turn down service.
• Clean balconies, balcony furniture and railings.
• Clean carpets.
• Responsible for de-scaling shower heads, bleach grouting in bathroom and toilets and general upkeep of bedrooms.
• Help colleagues when necessary (extra beds, bed boards, make beds)
• Engage warmly with guests, using emotional intelligence and initiative to support in five star luxury service.
• Ability to work alone when required cleaning rooms.

• You will need to have previous experience in Housekeeping.
• Good level of physical fitness. This role has physical demands of lifting and carrying and being on your feet.
• Have an understanding of the needs and expectations of luxury guests.
• Have a high attention to detail.
• Organise time and work efficiently and ability to work autonomously.
• Fluent English speaking.
• Police check required

30 hours guaranteed - $27.50-28.53p/hr. Shifts include weekend and public holidays.

Information :

• Company : M GALLERY
• Position : Room Attendant
• Location : Queenstown, Otago
• Country : NZ