| Position | Senior Client Experience & Insight Lead |
| Posted | 22 Jul 2026 |
| Expired | 21 Aug 2026 |
| Company | Ministry of Social Development |
| Location | Wellington | NZ |
| Job Type | Full Time |
Latest job information from Ministry of Social Development for the position of Senior Client Experience & Insight Lead. If the Senior Client Experience & Insight Lead vacancy in Wellington matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Ministry of Social Development in Wellington seeks a Senior Client Experience Analyst to understand client experience, analyse data, and develop actionable insights for MSD leaders and frontline staff. You will design research proposals, co-design surveys, coordinate workshops and interviews, and present findings to technical and non-technical audiences to drive continuous improvement.
The role involves collaborating with Service Delivery, strategy teams, external partners and vendors to map
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