Commercial Service Team Leader at L.n cleansing ltd

Job Description:

Latest job information from L.n cleansing ltd for the position of Commercial Service Team Leader. If the Commercial Service Team Leader vacancy in Wellington matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at L.n cleansing ltd for the position of Commercial Service Team Leader below matches your qualifications.

We are on the lookout for a Commercial Service Team Leader to join our business L.N CLEANSING LIMITEDbased in Wellington.

Excellent pay rates starting from minimum $29 and max$32 depending on the experience. You will be working as per roster; hence flexibility is important in this role. Minimum 30 hours per week is guaranteed and maximum up to 40 hours per week.

Job duties include but is not limited to -

1. Policy, Procedures & Service Standards

• Develop, implement, and regularly review policies and procedures relating to customer relations and commercial cleaning services.

• Ensure cleaning is completed to company standards and client requirements.

• Monitor service delivery against agreed cleaning specifications and SLAs.

2. Customer Service & Client Relationship Management

• Ensure efficient operation of all cleaning functions supporting commercial cleaning contracts.

• Act as the main point of contact for clients on-site.

• Handle issues, complaints, or urgent cleaning requirements promptly.

• Coordinate service requests, complaints, and variations with cleaning supervisors, site teams, and service agents.

3. Team Leadership & Workforce Management

• Lead, supervise, and motivate a team of commercial cleaners.

• Allocate daily tasks and manage staff rosters and attendance.

• Train new staff on cleaning procedures, equipment, and health & safety.

• Report performance concerns to management.

4. Quality Control & Compliance

• Perform regular site inspections and quality checks.

• Ensure correct use and safe handling of cleaning chemicals and equipment.

• Report incidents and maintenance issues to management.

• Monitor daily operational activities to meet service schedules and client expectations.

5. Records, Reporting & Administration

• Maintain accurate records of service issues, corrective actions, and customer communications.

• Manage stock levels of cleaning supplies and report shortages.

No Formal Qualification Required

✓ Minimum 2-year previous experience in commercial cleaning (supervisory experience highly desirable)

✓ Strong leadership and communication skills

✓ Good time management and organisational abilities

✓ Knowledge of cleaning methods, equipment, and chemicals

✓ Understanding of health & safety and hygiene standards

✓ Ability to work independently and under pressure

✓ Reliable, professional, and detail-oriented

✓ Fully vaccinated against Covid-19

Job Info:

• Company: L.n cleansing ltd
• Position: Commercial Service Team Leader
• Work Location: Wellington
• Country: NZ

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Commercial Service Team Leader at the office Wellington above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.