Customer Service Representative at Enterprise Recruitment

Job Description:

Latest job information from Enterprise Recruitment for the position of Customer Service Representative. If the Customer Service Representative vacancy in Christchurch matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Enterprise Recruitment for the position of Customer Service Representative below matches your qualifications.

If you’re customer‑focused, tech‑savvy, and ready to step into a support role, we’d love to hear from you!Customer Service Representative
We are seeking Customer Service Representatives to support a large‑scale, customer‑impacting national project within a busy contact centre environment. These are temporary roles suited to people who enjoy problem‑solving, helping customers, and working with digital platforms.
About the Role
You’ll support customers across phone, email, and online channels, assisting with account‑based enquiries, digital platform navigation, and customer programmes. A key part of the role is confidently guiding customers through website and app usage and resolving issues when things don’t work as expected.
Key Responsibilities

• Respond to customer enquiries via phone, email, and online channels
• Support customers with loyalty programmes and account registrations/updates
• Guide customers through app and website navigation
• Troubleshoot issues and resolve queries efficiently
• Deliver consistently high‑quality customer service in a high‑volume environment

Hours & Rosters
Contact centre operates 7 days per week, between 7:30am – 8:00pm
Roster patterns may include:

• Monday – Friday
• Tuesday – Saturday
• Sunday – Thursday

Shift times range between 7:30am and 8:00pm
About You

• Previous customer service experience
• Strong communication skills and a professional phone manner
• Good problem‑solving ability and attention to detail
• Patience, resilience, and comfort working in a busy environment
• CRM experience beneficial but not essential (Salesforce exposure is an advantage)

Apply now!

Job Info:

• Company: Enterprise Recruitment
• Position: Customer Service Representative
• Work Location: Christchurch
• Country: NZ

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Representative at the office Christchurch above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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