Customer Service Representative at TOKOROA FUEL LIMITED

Job Description:

Latest job information from TOKOROA FUEL LIMITED for the position of Customer Service Representative. If the Customer Service Representative vacancy in Waikato matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at TOKOROA FUEL LIMITED for the position of Customer Service Representative below matches your qualifications.

Tokoroa Fuel Limited is currently seeking multiple Customer Service Representatives to join its service station in Tokoroa, Waikato. The ideal candidates will be customer-focused, calm under pressure, and capable of delivering consistent, high-quality service in a fast-paced retail environment.

Key Responsibilities: 

• Greet customers promptly and attend to them as they arrive at the service station.

• Interact with customers to provide information about available products and services, and respond to enquiries or complaints in a professional manner.

• Deliver customer service through multiple channels, including face-to-face interactions, phone calls, emails, and other communication methods as required.

• Maintain accurate customer records by registering customer details and documenting feedback or concerns appropriately.

• Process customer transactions, including receiving payments, operating cash registers, and handling cash accurately.

• Promote and assist with the sale of retail products and services in line with business offerings.

• Support upselling of products and services using appropriate customer service techniques without pressure selling.

•Assist management with the day-to-day retail operations of the store, including maintaining a clean, organised, and customer-friendly environment.

• Ensure a consistently high level of customer satisfaction by adhering to company service standards and procedures.

• Perform other retail-related duties as reasonably assigned. 

• Collect and transport stock from suppliers in a timely and safe manner when required
The candidate will be required to work at least 30 hours per week and be paid between $24 to $28 per hour. 

Other important requirements:

• Prior customer service or retail experience is preferred but not mandatory.

• A valid Driver's License is required

• Ability to work independently and as part of a team.

• Flexible availability, including weekends and varied shift times

• Self-motivated, reliable, and customer-focused.

• Good communication skills and basic numeracy. 

Job Info:

• Company: TOKOROA FUEL LIMITED
• Position: Customer Service Representative
• Work Location: Waikato
• Country: NZ

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Representative at the office Waikato above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.