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Customer Service Specialist at Ashley & Martin

Position Customer Service Specialist
Posted 06 Jul 2026
Expired 05 Aug 2026
Company Ashley & Martin
Location New Zealand | NZ
Job Type Full Time

Job Description:

Latest job information from Ashley & Martin for the position of Customer Service Specialist. If the Customer Service Specialist vacancy in New Zealand matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Ashley & Martin for the position of Customer Service Specialist below matches your qualifications.

What You’ll Do Drive Sales & Patient Enrolment Conduct in-depth consultations and match tailored treatment programs to patient needs Confidently guide patients through the enrolment process Proactively generate new business through follow-ups and outreach Achieve sales targets and promote relevant products and services Deliver Exceptional Patient Care Build strong, lasting relationships with patients Provide ongoing support, monitor progress, and address concerns Coordinate check-ups and facilitate doctor consultations Manage patient accounts, encourage feedback and review, and ensure satisfaction Handle enquiries and manage patient transfers with professionalism Maintain Administration & Compliance Excellence Process payments and reconcile daily transactions Maintain accurate patient records using CRM and clinic systems Ensure all documentation, prescriptions, and records meet compliance requirements Support Clinic Operations Manage reception, scheduling, and day-to-day clinic administration Oversee stock levels and order processing Resolve issues efficiently while adhering to company policies Collaborate & Uphold Professional Standards Maintain strict patient confidentiality and ethical conduct Work collaboratively with team members and medical professionals Communicate effectively to ensure smooth clinic operations Why Join Ashley & Martin? Be part of a trusted, industry-leading brand Make a real difference in patient confidence and outcomes Thrive in a supportive, performance-driven environment Enjoy a role that blends sales, service, and healthcare impact The Impact You’ll Make Your work goes beyond sales—you’ll directly contribute to life-changing results for patients, building confidence and long-term loyalty. Your dedication and expertise will strengthen our reputation for excellence and ensure every patient feels supported and empowered. About You Strong sales and customer service experience. at least 2 years' experience in sales / customer service essential Exceptional communication, relationship-building, interpersonal, and presentation skills Highly organised with strong attention to detail and strong work ethic Comfortable working toward targets and KPIs Professional, empathetic, and patient-focused and a passion for helping people and improving their lives Proficiency in Microsoft Office Suite and CRM Systems.

Job Info:

  • Company: Ashley & Martin
  • Position: Customer Service Specialist
  • Work Location: New Zealand
  • Country: NZ

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Specialist at the office New Zealand above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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