ICT Support Technician at Phone Care Limited

Job Description:

Latest job information from Phone Care Limited for the position of ICT Support Technician. If the ICT Support Technician vacancy in Palmerston North matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Phone Care Limited for the position of ICT Support Technician below matches your qualifications.

Phone Care is the fastest and the best rated repair service provider for all Mobiles phones and laptop devices in New Zealand.

We are currently looking for an experienced Technicians who have good experience in latest mobile phones and computer repairing and household electronics device repairs.

Candidate preferably have a qualification in Electronics/Electrical/ IT related field or working as an ICT Support Technician with at least 6 months experience in relevant filed with initiative and problem solving ability and who can work to tight schedules and can cope with the pressure within workplace and remain focused. Will give preference to candidates who has got hands on Motherboard/Chip level repair experience.

These positions are FULL TIME (Guaranteed minimum 30 hours per week and maximun 35 hours per week) and pay rate will be between $30 to $32 per hour depending on knowledge and experience.

Major job responsibilities includes following:
- Trouble shooting and Repairing mobile phones of major brands like Apple iPhones& Samsung phones, Oppo and Huawei phones.
- Screen replacement of iPhones and Samsung mobile phones.
- Trouble shooting and Repairing of iPads, Samsung tabs.
- Trouble shooting and Repairing of Apple MacBook's & iMacs.
- Trouble shooting and Repairing of Laptops and desktops of different brands.
- Offering IT Support on-site, off site and over the phone.
- Determining Software and hardware requirements to provide solutions to problems.
- Installing hardware and software systems.
- Installing and configuring Windows(XP,Vista,7,8,10,11) and Mac Operating Systems.
- Downloading and Installing appropriate software programs. - -- Troubleshooting and resolving network related problems.
- Maintaining or repairing equipment.
- Ensuring efficient use of equipment.
- Troubleshoot a variety of computer issues.
- Troubleshooting and resolving software issues.
- Able to repair all electronics devices as well as phone and computer Logicboard/motherboard repair.
- Must have knowledge of Logicboard/motherboard repair on devices.
- Commissioning and decommissioning of IT equipment. Sales & service of IT & hand held devices including Mobile phones , CCTV & IP Cameras.

The successful candidate must demonstrate the following skills:
- Excellent Technical understanding.
- Excellent Communications skills, both verbal and written.
- Proven work History in similar environment.
- Be able to work on flexible roster including public holidays and weekends.
- Take ownership of issues with determination to see through to resolution.
- Hands on approach and a willingness to learn.
- A passion for excellence in customer service.

Applicants having a valid driving license will be preferable as the job requires to travel to different locations and customers with in New Zealand.

We are currently inviting applications for the position of ICT Support Technician based at our Palmerston North location. The successful applicant must be available to work at the designated workplace and demonstrate flexibility to relocate to other locations within New Zealand if required for business operations.

Job Info:

• Company: Phone Care Limited
• Position: ICT Support Technician
• Work Location: Palmerston North
• Country: NZ

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information ICT Support Technician at the office Palmerston North above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.