Social Media Manager

Our Co-operative

At Te Mātāpuna Fonterra, we want everyone to feel they can be themselves. 

Whether youre early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution. 

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

He kupu mō mātou | About us

Innovation plays a critical role in unlocking future growth for Fonterra and is integral to achieving our long-term aspirations; it is crucial that innovation continues to evolve as part of our DNA, embedding it into our brand and culture. In 2022, we created a new portfolio of Innovation and Brand to identify growth opportunities to protect shareholder interests and new and innovative, highly valuable markets for our Co-op to compete in. 

This portfolio brings a new level of focus, capability, and thinking to help grow the premium value of our products.

Mō tēnei tūranga | About the Opportunity

We have an exciting opportunity for a Social Media Manager to join our team on a permanent basis at our vibrant Head Office on Fanshawe Street, Auckland.

The purpose of this role is to lead and deliver Fonterras strategic social media presence, ensuring alignment with our brand, values, and business goals. As Social Media Manager, you will be the driving force behind engaging, accurate, and timely content across all digital platforms—growing our audience, elevating brand awareness, and achieving measurable results. Collaborating with marketing, communications, and design teams, youll harness data insights, digital trends, and creative storytelling to expand our online reach and enhance the impact of wider marketing campaigns, while fostering a positive and connected online community.

Key responsibilities include:

• Engage with the online community by interacting with followers and responding to comments and messages.

• Foster a positive online environment.

• Create engaging and relevant content across various platforms (text, images, videos).

• Shoot and edit low fidelity content, ensuring alignment with brand and audience strategy.

• Plan and manage social media advertising campaigns for Fonterra brands.

• Build and maintain strong relationships with internal and external stakeholders.

• Collaborate with various departments to ensure strategic alignment and consistency.

• Work closely with the brand creative and marketing teams to develop compelling content and campaigns.

Mōu | About You

You excel in social media strategy, turning ideas into compelling content and vibrant online communities. With up-to-date platform knowledge, you tailor messages for each audience and manage projects efficiently. Your strengths include data-driven planning, campaign management, and clear reporting, ensuring all efforts support business objectives. Skilled at content creation—whether polished or quick—you deliver effective campaigns, foster community engagement, and uphold brand consistency. Proactive and creative, youre ready to strengthen our social presence.

Other key attributes include:

• A minimum of six years experience in social media, encompassing creative storytelling and campaign execution.

• Demonstrated expertise as a digital and social media marketing specialist, with a proven record of developing and implementing effective strategies that drive market share and profitable growth across multiple platforms.

• Develop, execute and implement both our organic and paid Social Media Strategy for our Fonterra social channels

• Exceptional written communication skills, with the ability to integrate creativity and key messaging effectively.

• Proficiency in visual design across various media formats.

• Ability to perform efficiently in a fast-paced, dynamic environment and manage competing priorities.

• Strong analytical skills, with competence in data interpretation.

• Excellent communication, collaboration, and stakeholder management skills

Ngā Aura | Our Values 

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone - no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

Tā mātou oati | Our Commitment to You 

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay

• Health and well-being programs (medical, mental health support)

• Professional development opportunities

• Career growth support

• Work-life balance options (flexible/hybrid working where possible)

• Employee recognition

• Support for community involvement and cultural connection

• To learn more, visit Fonterra Careers

Ngā Mahi | A Career of Opportunities

At Te Mātāpuna Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Tātou Tātou | Join Us

Does this sound good to you? Come join our whānau - bring your whole self, and lets solve for better together. 

You, me, us together, Tātou, tātou.

He Wāhi mō te Katoa | Together, were shaping a future of inclusion.

Inclusion is key to our Co-operative. Were building a team that reflects the diverse world we live in, believing it drives better decisions and innovation. 

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions). 

Even if you dont meet every requirement listed, we encourage you to apply; we value your potential and growth. 

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou. 

Information :

• Company : Fonterra
• Position : Social Media Manager
• Location : Auckland, North Island
• Country : NZ