Job Description:
Latest job information from Asset Recruitment for the position of Customer Service Specialist. If the Customer Service Specialist vacancy in Hamilton matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Asset Recruitment for the position of Customer Service Specialist below matches your qualifications.
- Permanent role, 42.5 hours per week
- 8.15am to 5.15pm, Monday to Friday
- One Saturday required out of every three, 9 – 1pm
Our client is a well-established, locally owned business with a long-standing reputation for delivering exceptional eye care and vision solutions. Their purpose is simple: to improve people’s lives by providing outstanding service and personalised care. Every member of the team plays an important role in creating a positive patient experience, and they’re looking for a passionate Frame & Lens Specialist to join their team.
About the role:
This is far more than a retail position. You’ll be a trusted advisor, helping patients find the right frames and lenses to suit their lifestyle, prescription and personal style, delivering an exceptional level of care from the moment they walk through the door.
Working alongside the Optometrists and practice team, you’ll confidently dispense prescriptions, assist with preliminary testing, provide expert advice on frames and lenses and support the smooth day-to-day running of the practice.
What a typical day looks like:
- Interpreting and dispensing optical prescriptions
- Assisting patients in selecting frames and lenses that meet their individual needs
- Managing appointments, patient records and general administration
- Assisting with stock management, ordering and retail displays
- Working with the wider team to achieve sales and service goals
About you
You’ll be someone who genuinely enjoys helping people and takes pride in delivering outstanding customer experiences. If you have a strong background in retail, healthcare or another customer-focused environment and are looking to build a career in the optical industry, you will receive great training and support to help you develop your technical skills.
Ideally you’ll bring:
- A passion for delivering exceptional customer service
- Strong communication and relationship-building skills
- Excellent attention to detail and organisational ability
- Confidence using computer systems and learning new software
- A positive, proactive approach and the ability to work well both independently and as part of a team
If you’re motivated to learn, enjoy working with people and are committed to delivering exceptional service, this could be the perfect opportunity to upskill into a rewarding profession.
Job Info:
- Company: Asset Recruitment
- Position: Customer Service Specialist
- Work Location: Hamilton
- Country: NZ
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Specialist at the office Hamilton above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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